Fully Digital Member Onboarding & Simple API Integration— Designed Exclusively for Credit Unions.
Problems We Understand
Credit unions face unique challenges in today’s digital landscape. We’ve identified the most pressing issues affecting member satisfaction and operational efficiency.
Members are increasingly frustrated with requirements to visit physical branches for simple account openings and basic services.
Manual, repetitive compliance tasks (KYC, KYB, reporting) are overwhelming your staff and slowing down service delivery.
Outdated apps with poor user experience are causing member dissatisfaction and increasing service call volume.
Integration issues and data silos are hindering new digital initiatives, making innovation difficult and costly.
How We Help
We deliver practical solutions that integrate with your existing systems, providing immediate value without disrupting your operations.
Enable members to open accounts and complete applications entirely online, reducing pressure on branch operations.
Our solutions are compatible with Symitar, Jack Henry, and Fiserv—with no disruption to your current core systems.
Practical improvements to your mobile experience based on real member feedback and behavior analysis.
Streamline compliance and reporting processes with automation specifically designed for Credit Union regulatory needs.
How We Are Different
150+ engineers with CU expertise and deep LOS, KYC/KYB, and core integration know-how.
Typical API integration completed in under 4 weeks; zero downtime on your Symitar, Jack Henry, or Fiserv systems.
Average onboarding & compliance automation cost savings: 40–60% vs. full core replacements.
Up to 70% reduction in manual KYC/KYB and compliance tasks, specifically aligned with CU workflows.
Results You Can Expect
Our solutions deliver practical improvements to your operations and member experience without unrealistic promises.
Streamline onboarding and account management processes, leading to enhanced member experiences and loyalty.
Automate compliance and reporting tasks, freeing your staff to focus on high-value member interactions.
Quick improvements to member-facing technology that integrate smoothly with your existing Credit Union platforms.
Common Questions from Credit Unions
🛠️ Technology & Integration
We rely on Symitar/Jack Henry/Fiserv—how does this work with our core system?
We specialize in low-code API integrations that connect directly with your existing core, enabling digital onboarding, automation, and improved data flows without disrupting current operations.
Does this require replacing our current Loan Origination System (LOS)?
No. Our team helps optimize and integrate your existing LOS, reducing manual work and streamlining lending workflows.
How long does it take to implement automation and integrations?
Most projects take 4–8 weeks, depending on your infrastructure. Our approach focuses on quick wins first, ensuring immediate impact while planning for long-term improvements.
What specific credit union processes can be automated?
We help automate KYC/KYB compliance, document processing, underwriting workflows, member onboarding, and loan decisioning, reducing manual work and increasing efficiency.
⚖️ Compliance & Security
How do you ensure compliance with NCUA, CFPB, and BSA/AML regulations?
Our automation and integration solutions are designed within CU compliance frameworks, ensuring adherence to NCUA, CFPB, and BSA/AML guidelines while minimizing risk.
How do you handle data security?
We work within your existing secure infrastructure, using bank-grade encryption and SOC 2-compliant processes to ensure member data stays protected.
🤝 Partnerships & CUSO Collaboration
We’re a CUSO—do you offer joint collaboration opportunities?
Yes. We actively partner with CUSOs to develop joint technology and automation initiatives, leveraging shared services to drive innovation across multiple credit unions.
How a Credit Union Scaled SME Banking Nationwide—Without Core Disruptions
A nationwide credit union faced high SME onboarding drop-offs due to manual KYC/KYB processes, LOS inefficiencies, and compliance bottlenecks.
With Itexus’ white-label onboarding platform, they:
✔ Reduced SME account activation time by 50%
✔ Cut compliance delays by 60% with automated KYC/KYB
✔ Integrated directly with their existing core (Symitar, Jack Henry, Fiserv)—without disruptions
Let’s Start a Conversation
We’re here to answer your questions and discuss how our solutions can help your credit union.